Account Deletion Request

You can request deletion of your account and the data associated with it in the Ta3me app. This page exists to make deletion requests straightforward, in line with Google Play requirements.

Last updated: 2026-02-10

Send the request by email or WhatsApp. We will review the request and contact you if needed.

Request steps

  • 1. Fill in the request — write the name and the email/phone used in the app.
  • 2. We confirm your identity — we may ask for additional information to prevent an incorrect deletion.
  • 3. Carrying out the deletion — we carry out the request within a period of up to 30 days.

Quick summary

  • We use the camera permission only to scan QR codes/receipts inside the app.
  • We do not store or share camera photos/videos.
  • We may retain certain records required legally or for security for a period of up to 90 days.

What will be deleted?

Your account data (login and profile) and the associated personal data will be deleted. We do not keep camera photos/videos.

Do you retain any data after deletion?

We may retain records necessary for legal, security or fraud-prevention reasons for a period of up to 90 days.

Can data be deleted without deleting the account?

Data deletion requests are currently handled through the support team. You can specify what you want deleted in your request.

How to send your request

Send your account deletion request by email or WhatsApp. We will review it and contact you if we need more information.